Letter regarding supply of substandard uniform

 5 May 20XX

M/S Universal Suppliers

76, Mangolpuri

New Delhi

Supply of Substandard Uniforms

Dear Sir/Madam,

I would like to draw your kind attention to our recent order for the supply of 1,000 school uniforms. While we appreciate your timely delivery, we are deeply concerned about the quality of the uniforms provided.

The uniforms supplied do not conform to the approved samples. We have received multiple complaints from parents about issues such as color fading and shrinkage after just a few washes. This situation is unacceptable and has adversely affected our reputation for upholding high-quality standards.

We trusted you with this important task, and it is disappointing to find that your commitment to quality does not align with ours. We cannot afford to compromise our credibility and the trust that our community places in us.

As a result, we are left with no option but to hold you accountable for the returned uniforms. Furthermore, please be advised that we are considering the termination of any future orders unless this issue is resolved promptly.

We request that you collect the substandard uniforms and replace them with the quality promised in the samples. Failure to do so will leave us with no choice but to pursue legal and financial remedies.

We look forward to your immediate action on this matter.

Sincerely,

Ved Lapcha

Principal