Cancellation and Refund

## Cancellation and Refund Policy for Merividya.com

### Overview

Our cancellation and refund policy applies to all purchases made on Merividya.com. We want you to be satisfied with your purchase, so we offer refunds within a certain time frame, provided the item meets the conditions outlined below.

### Cancellation

You may cancel your order within 24 hours of purchase for a full refund. To cancel your order, please contact us at support@merividya.com with your order details and request for cancellation.

### Refunds

We offer refunds for eligible purchases within 15 days of the purchase date. To be eligible for a refund, the item must meet the following conditions:

- The item has not been downloaded or accessed

- The item is in its original, unused condition

- The item is returned with all original packaging and materials

To request a refund, please contact us at support@merividya.com with your order details and reason for the refund request. Once your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.

### Partial Refunds

If you have accessed or downloaded a portion of a multi-part resource, you may be eligible for a partial refund. The refund amount will be prorated based on the portion of the resource accessed. To request a partial refund, please contact us at info@merividya.com with your order details and the portion accessed.

### Exclusions

The following items are not eligible for refunds:

- Customized or personalized resources

- Digital resources that have been downloaded or accessed in full

- Gift cards or promotional codes

- Bundles or packages that include non-refundable items

### Contact Us

If you have any questions or concerns about our cancellation and refund policy, please contact us at support@merividya.com. We are here to help and ensure your satisfaction with your purchase.