Later off thanks after redressal of the grievance

The Director 

Brainwave Technologies Pvt. Ltd.

Gurgaon

Acknowledgement and Appreciation for Maintenance of CCTV System

Dear Mr. Sushil,

I am writing to express my gratitude for the action taken in response to my previous communications regarding the maintenance of the CCTV systems installed at our school.

I am pleased to report that the systems has now been serviced to our complete satisfaction, ensuring the continued safety and security of our premises.

Your attention to this matter has not gone unnoticed, and I wish to thank our for addressing our concerns in a timely manner. The swift resolution of this issue is very much appreciated by both the staffs and the administration.

I would like to take this opportunity to advise that a closer examination of your customer service procedures may be in order.

It is essential that the response system be improved to prevent such delays in the future and to ensure that all clients receive the high standard of service that your company aspires to provide.

Once again, thank you for your cooperation and assistance in resolving this matter.

Yours Sincerely,

Simran Kaur

Principal 

Meri Vidya Public School

Faridabad